If your financial information has been lost or believe it’s been stolen, follow the steps below to protect yourself and your money.

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If your checkbook has been lost or stolen, please contact KANZA Bank immediately at 888-532-5821.

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Debit Card

If your debit card has been lost or stolen, please call us. During regular business hours (8am to 7pm), please contact KANZA Bank at 888-532-5821. After business hours, please contact our service provider, Data Center Inc (DCI), at 620-694-6767. This service is available 24 hours a day, 7 days a week.

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Credit Card

If your credit card has been lost or stolen, contact Banker's Bank of Kansas immediately at 800-999-5725.

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Stolen identity is a serious crime. Learn how to safeguard yourself and what to do if you believe your identity may have been stolen.

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Fraud is an ever-growing concern and KANZA Bank has taken steps toward providing a state-of-the-art fraud detection/prevention solution, SecurLOCK.

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Fraudulent Emails

KANZA Bank will not send you emails requesting personal or account information. These fraudulent messages are called “phishing." If you have received and responded to a message that appears to be from KANZA Bank, notify us immediately by calling 888-532-5821. You may also forward the email to [email protected].

Still have questions or concerns?

Send us a message, give us a call or stop by one of our locations.