Lost or Stolen Financial Info

PROTECT YOURSELF AND YOUR MONEY

If your financial information has been lost or believe it’s been stolen, follow the steps below to protect yourself and your money.

Checkbook

If your checkbook has been lost or stolen, please contact KANZA Bank immediately at 888-532-5821.

Debit Card

If your debit card has been lost or stolen, please call us. During regular business hours (8am to 7pm), please contact KANZA Bank at 888-532-5821. After business hours, please contact our service provider, Data Center Inc (DCI), at 620-694-6767. This service is available 24 hours a day, 7 days a week.

Credit Card

If your credit card has been lost or stolen, contact Banker's Bank of Kansas immediately at 800-999-5725.

Identity

Stolen identity is a serious crime. Learn how to safeguard yourself and what to do if you believe your identity may have been stolen.

Learn more

SecurLOCK

Fraud is an ever-growing concern and KANZA Bank has taken steps toward providing a state-of-the-art fraud detection/prevention solution, SecurLOCK.

Learn more

Fraudulent Emails

KANZA Bank will not send you emails requesting personal or account information. These fraudulent messages are called “phishing." If you have received and responded to a message that appears to be from KANZA Bank, notify us immediately by calling 888-532-5821. You may also forward the email to [email protected].

Still have questions or concerns?

Send us a message, give us a call or stop by one of our locations.